Insurance · Deductibles

How Auto Insurance Deductibles Work

What you actually pay out of pocket.

Your deductible is the amount you pay before insurance covers the rest of a covered repair. Understanding when it applies — and when it doesn't — saves a lot of confusion at the body shop. Here's the plain-language version.

Airpark Auto Collision of Gaithersburg — 7615 Rickenbacker Dr, Suite C, Gaithersburg, MD 20879. Call (301) 908-0606

Pay at Pickup
Deductible due when vehicle is ready
Insurance Pays Rest
We bill them directly
Not-at-Fault?
No deductible — other carrier pays

When you pay your deductible

You pay your deductible when you're at fault (collision deductible) or for non-collision damage like hail, theft, or vandalism (comprehensive deductible). You typically pay it at the body shop when your vehicle is ready for pickup — and we bill the rest directly to your insurance.

When you don't pay

If you're not at fault and the other driver's insurance is paying, you don't pay a deductible — their carrier covers the full repair. We work with both at-fault and not-at-fault claims and handle the billing accordingly.

Choosing a deductible amount

Higher deductible = lower premium, but more out-of-pocket cost if you have a claim. Common deductibles are $500, $1,000, and $2,500. Pick the amount you could comfortably pay if you had to file a claim tomorrow.

Frequently asked questions

When do I pay my deductible?

When your vehicle is ready for pickup. We collect it then and bill the rest directly to your insurance carrier.

Can I waive my deductible?

Generally no — but if you're not at fault and the other driver's insurance is paying, no deductible applies at all. Some glass-only claims also waive deductibles depending on your policy.

Does the body shop set my deductible?

No — your insurance policy sets it. We just collect what you owe at pickup and bill the carrier for the rest.